★★★★★
5.0 / 5.0
59 Verified Google Reviews — 100% Five Star
What South Florida
Homeowners Say
Every review below is a verified Google review from a real Carlito's Way customer in Miami-Dade or Broward County. No paid reviews. No filtered feedback. 59 jobs. 59 five-star ratings.
5.0
Google Rating
59
Total Reviews
100%
Five-Star Rate
2
Counties Served
Carlos was excellent, knowledgeable, friendly, and easy to talk to. He found the leak in the main drain, patched it up, and now the pool is completely leak-free. I had been adding water every few days for months. He found in two hours what my pool tech couldn't figure out in a year. I highly recommend Carlito's Way to any homeowner in South Florida.
★★★★★
Verified
"Carlito arrived right on time, found a broken vacuum line and sealed it immediately to prevent further leaking. He showed me exactly where it was, documented everything on video, and emailed the report before he finished loading up. My water bill is finally back to normal."
Vacuum Line
★★★★★
Verified
"My pool in Hialeah is from 1967 and Carlos found three things wrong with it in one visit. The previous guy said 'it's old, what do you expect.' Carlito found two cracks at the tile line and a skimmer problem, patched all of it, and showed me video proof of everything he did. Finally an honest professional."
Multiple Leaks
★★★★★
Verified
"What sealed it for me was the 90-day warranty versus the 30 days everyone else was offering. Carlito found two leaks, patched them, verified with the Leakalyzer before leaving, and emailed me the full report. Pool has been holding perfectly for 6 months."
90-Day Warranty
★★★★★
Verified
"I was ready to spend $3,000 on pool shell repairs. Carlito came out and within 30 minutes showed me my backwash line was dumping water into the yard — not a pool leak at all. I paid for a multi-port rebuild instead of $3,000 in unnecessary repairs. This man saved me thousands."
Equipment Issue
★★★★★
Verified
"Another company came out and told me all my lines were fine. My pool kept losing water. Carlito found the leak at the screen room column fitting within an hour, patched it on the spot, and showed me video proof of exactly where the dye pulled into the crack. Thorough and professional."
Missed by Others
★★★★★
Verified
"Our Flagami pool is from 1974 and we'd been adding water for two years thinking it was normal for an old pool. Carlito found two leaks — one at the skimmer and one underground from a tree root. Honest, no upsells, no runaround. That's exactly what I needed."
Root Intrusion
★★★★★
Verified
"We have a pool and spa combo on our Country Club property that had been losing water for over a year. Carlito came out same day, found a grout leak at the spa spillover on the first visit, patched it, and verified it was fixed before leaving. Professional and the price was exactly what he quoted."
Spa Spillover
★★★★★
Verified
"We had our pool resurfaced last year and it started leaking 2 months later. The plaster guy said it wasn't his fault. Carlito found that 35-year-old skimmer seals were the problem — nothing to do with the new plaster. Fixed them on the same visit. Finally someone who knows what they're looking at."
Post-Resurface
★★★★★
Verified
"Carlito drove from Miami-Dade to Coral Springs same day. On time, incredibly knowledgeable, found a main drain issue that had been causing seasonal spikes in my water bill for two years. He isolated the line, gave me the documentation, and explained the repair process clearly."
Main Drain
★★★★★
Verified
"I had two leaks — one in my vacuum line and one in the fountain water feature gasket. Carlito found both in one visit, stopped both, showed me video proof, and explained everything clearly. The 90-day warranty gave me real peace of mind. This is how every service call should work."
Water Feature
★★★★★
Verified
"Carlos found the exact source of the leak that two other companies completely missed over 18 months. He found three separate leak points including two at the light niches that the previous companies never even tested. Before leaving he verified with the Leakalyzer that the pool was holding. That's the standard you want."
Light Niche Leak
★★★★★
Verified
"Carlos answered the phone himself when I called — not a receptionist, not voicemail. He came to Westchester same day, got into our tight equipment pad area without complaint, found a cracked union fitting the other tech missed, and had the full report emailed before he pulled out of the driveway."
Equipment Pad
🙏
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